What happens if there's been a delivery mishap to my order? (Damaged or lost delivery)
We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) to us at our contact page (if applicable).
What payment methods are available?
At the moment, we accept VISA, MasterCard, American Express and Apple Pay.
How much do you charge for shipping?
We charge different rate for different products. Please add your item to cart to see the rate.
What currency is the site in?
United States Dollar (USD).
How long does delivery take?
Delivery time varies depending on country. Average delivery time is 3 days but it can take up 2 weeks.
Do you do international shipping?
We ship to all nations! (If your chosen product is illegal or unavailable in your country, we will refund you.)
Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been placed successfully.
I did not like your product!
We are really sorry to hear this. We take critiques serious as we want to improve. Please use our contact system and tell us why you did not like our product and how we can improve. Thank you for understanding!